Privacy policy

At Plinko Trek, we value the privacy of our customers and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or engage in other activities on our platform. By using our website, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

   We collect both personal and non-personal information to provide a better shopping experience and improve the functionality of our platform. The types of information we may collect include:

   • Personal Information: When you create an account, place an order, or contact customer support, we may collect personal details such as your name, email address, mailing address, phone number, payment information, and any other information you provide voluntarily.
   • Usage Data: We gather information about how you interact with our website, such as your IP address, browser type, operating system, the pages you visit, and the links you click. This helps us analyze and improve the performance of our website.
   • Payment Information: We process payment details, including credit card information, billing address, and payment method, to complete your purchases securely. This information is encrypted and processed by trusted third-party payment providers.

2. How We Use Your Information

   We use the information we collect for various purposes, including but not limited to:

   • To Process Orders: We use your personal and payment details to process and fulfill your orders, including shipping and delivery.
   • Customer Service: To respond to your inquiries, provide assistance with orders, troubleshoot issues, and improve our services.
   • Marketing and Communications: With your consent, we may send you promotional offers, newsletters, and other marketing materials that may be of interest to you. You can opt out of these communications at any time.
   • Website Improvement: We analyze usage data to improve our website's functionality, performance, and user experience, ensuring that you have the best possible shopping experience.
   • Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

   We implement industry-standard security measures to safeguard your personal information. These include encryption technologies, secure socket layer (SSL) encryption, and regular security audits. However, its important to note that while we strive to protect your information, no method of electronic transmission or storage is 100% secure. As such, we cannot guarantee complete security.

4. Sharing Your Information

   We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information with the following entities:

   • Third-Party Service Providers: We may share your data with trusted service providers who assist us in processing payments, delivering products, hosting the website, and improving our services. These partners are contractually obligated to protect your data and use it solely for the purposes we specify.
   • Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal processes, such as subpoenas or court orders. We may also disclose your information to protect our rights, prevent fraud, or ensure the security of our platform.
   • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred as part of the transaction. We will notify you of such a change through an updated Privacy Policy.

5. Cookies and Tracking Technologies

   We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are placed on your device to remember your preferences and improve site functionality. You can configure your browser to reject cookies, but this may limit your ability to use certain features of our website.

6. Your Rights and Choices

   As a customer, you have the following rights regarding your personal information:

   • Access: You have the right to request access to the personal information we hold about you.
   • Correction: If you believe the information we hold is incorrect or incomplete, you have the right to request that we update it.
   • Deletion: You may request that we delete your personal information, subject to any legal requirements or contractual obligations.
   • Opt-Out: You can opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

   To exercise any of these rights, please contact us at [email protected].

7. Third-Party Links

   Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children's Privacy

   Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

   We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised "Effective Date." Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy, please don't hesitate to contact us at: Email: [email protected]